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  • GovStack Implementation Playbook
    • GovStack overview
      • Governance model
      • Engagement
    • Building block approach
    • Adopt GovStack
      • Maturity assessment
      • Digital strategy
      • Reference architecture
      • Service catalog
      • One-stop-shop
      • Service prioritization
      • Design & delivery
        • GovStack design principles
        • User journeys
        • Service blueprint
        • Wireframes
        • Prototype
        • GovExchange
        • Launch the service
    • Scaling strategy
    • Digital team composition
      • User profiles taxonomy
    • Learning and exchange
      • Capacity building
        • Framework
        • Journey
        • Digital skills
        • Capacity assessment
        • Academic support
      • Artefacts
    • Change management
      • Approach
      • Models
      • In practice
      • Skills & competences
    • Contributors
    • Terminology
    • Version history
      • Release notes
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  1. GovStack Implementation Playbook

Digital team composition

PreviousScaling strategyNextUser profiles taxonomy

Last updated 1 year ago

Digital teams are organizational teams that focus on the redesign of government services and processes with the aim of providing digital government services faster and in a more user-centric manner.

The following is a sample of a digital team composition was proposed for the government of Djibouti

Digital Execution Team
User Profiles/Roles
Proposed Composition

Strategy / management

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1 CIO at Government level and 1 CIOs in each Ministry.

Service design

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Internal/ Contract/External Consultants can be onboarded here if required

Procurement / IT strategy

Internal/ Contract/External Consultants can be onboarded here if required

Legal and Policy

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Internal/ Contract/External Consultants can be onboarded here if required

Administrative Coordination

Internal

Program Operations

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Internal/ Contract/External Consultants can be onboarded here if required

Domain Experts

Domain experts for various services

Senior Resources from Implementation Sites / State Govt Depts. who can help in interpretation of rules propose reforms as required

Coordination + Execution Team

Focal points in each Government agencies involved in the digital agenda

Senior Resources from Implementation Sites / State Govt Depts. who can help in interpretation of rules propose reforms as required

Technology Implementation Team

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·

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·

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Internal/ Contract/External Consultants can be onboarded here if required

Data Preparation and Coordination (MIS)

•

Internal/ Contract/External Consultants can be onboarded here if required

Capacity Building

·

·

Internal/ Contract/External Consultants can be onboarded here if required

Performance and Monitoring

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Internal

Help Desk and Support

Internal/ Contract/External Consultants can be onboarded here if required

Communications Centre

Government minister
Chief Information Officer (CIO)
Chief Security Information Officer (CISO)
Service designer
UX/UI Designers
Digital Procurement manager
Legal Policy Officer
Data Protection Officer
Administrative Coordinator
Program Leader
Project manager
Business intelligence analyst
Shared Services Manager
Citizen Engagement Officer/Change Management Officer
Finance Management Officer
Service Management Officers
Quality Services Manager
Senior Software Developer
Software Developer
Quality Assurance Specialist/Tester
Product Manager
Product Owner
Service Owner
Data Migration Specialist
Business Analyst
Technical Architect
Service integrator
Network Designer
ICT system integration manager
Solution Architect
Back-end developers
Front-end developer
Cloud architect
Digital security manager
Database managers
Technical Architect
Network Support Engineer
MIS / Data / Cross-functional
Training and Development Specialist
Knowledge & Content Development Officer
Monitoring & Evaluation Officer
Performance Analyst
Help Desk Support Analyst
Digital Marketing Officer