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  • GovStack Implementation Playbook
    • GovStack overview
      • Governance model
      • Engagement
    • Building block approach
    • Adopt GovStack
      • Maturity assessment
      • Digital strategy
      • Reference architecture
      • Service catalog
      • One-stop-shop
      • Service prioritization
      • Design & delivery
        • GovStack design principles
        • User journeys
        • Service blueprint
        • Wireframes
        • Prototype
        • GovExchange
        • Launch the service
    • Scaling strategy
    • Digital team composition
      • User profiles taxonomy
    • Learning and exchange
      • Capacity building
        • Framework
        • Journey
        • Digital skills
        • Capacity assessment
        • Academic support
      • Artefacts
    • Change management
      • Approach
      • Models
      • In practice
      • Skills & competences
    • Contributors
    • Terminology
    • Version history
      • Release notes
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  1. GovStack Implementation Playbook
  2. Adopt GovStack

Design & delivery

PreviousService prioritizationNextGovStack design principles

Last updated 2 months ago

This section provides an example approach to digitizing government services based on , , and utilizing reusable software components/Building Blocks.

The following image represents the design process using to create a unified digital experience across all government services.

The above guidelines are usually captured in a transversal regulatory mandate defined as a "digital service design standard" or a "design system", which is applicable to all government services and easily implemented through the use of style guides, components, and patterns. GovStack provides to kick-start the design and development of UI/UX components layer for using the GovStack applications and building blocks.

GovStack provides a sandbox that allows its users to see the UX/UI guidelines and Building blocks in action.

A real-world example of service design and delivery roadmap is found in the framework put in place by the Government of Ukraine and presented below.

GovStack has also developed for reusable software components/Building Blocks (BB) that enable the digitization of many government services across sectors, ministries, and departments.

technical specifications
understanding user needs
life events
user journeys
UX/UI guidelines
guidance
UX/UI Desing process
GovStack technical specifications for Consnet Bulding Block
GovStack sandbox documentation (Currently under development)
Government of Ukraine - service design and delivery rodmap
(Currently under development)
GovStack UX/Ui guidelines