EDU-1 - Remote Learning
Product Use Case Summary
The primary objective of the remote learning platform is to deliver engaging and effective educational content to students, facilitate seamless communication between educators and learners, enable interactive assessments, and support continuous learning in a virtual environment.
Remote learning systems can be used to enhance traditional schooling, for vocational training, or for continuous learning and it reduces the need for physical infrastructure, travel, and resource duplication. Learners can access educational content and participate in classes from anywhere, breaking down geographical barriers, and promoting learners of all abilities to participate effectively.
Stakeholders
Administrator that manages the remote learning system and can be available for technical difficulties.
Educator that is in charge of course creation, course delivery, and student evaluation.
Learner that is accessing platform for educational content.
Administrator that manages the remote learning system and can be available for technical difficulties.
Sustainable Development Goals (SDGs)
SDG 4: Quality Education
Building Blocks
Source Documents
Steps
1 - Registration
Educators register on the platform by providing their credentials, teaching experience, and expertise. Their accounts are verified and approved by administrators. Learners register on the platform by providing basic personal information. User accounts are created, allowing access to course offerings and other platform features.
Workflows
Data Collection and Reporting for capturing details of educators and learners
Identification and Registration for educators and students
Client Case Management for creating user records
Building Blocks
2 - Data Verification and Validation
Accounts are verified and approved by administrators, including setting permissions based on the user profile. For example, educators will have access to course creation features and will have grade visibility of all students (if applicable). Learners will have a view that supports their personal learning. Advanced identity verification mechanisms, such as email confirmation or multi-factor authentication can ensure the accuracy of user-provided information and prevent unauthorized access. In some cases verification will also involve checking with learning institution (such as student/faculty ID numbers).
Workflows
Client Case Management for storing and reviewing identification records
Data Analysis and Business Intelligence for cross-referencing and verifying records with email, two-factor authentication, student/faculty records
Building Blocks
3 - Payment
In some cases, payment will be required as part of the course, and students and/or educators will have to make the payment after registration. In other cases, payment may be collected as part of a school student and will be external to the learning management system. If payment is required, the platform can facilitate secure online payment options for course enrollment, or the student may be be requested to travel to the nearest designated pay-point and pay in person.
Workflows
Client Case Management for identifying and authenticating individual that is making the payment
Financial Services for processing educator and/or learner payments for accessing the course
Building Blocks
4 - Educator Functions
Educators can create courses, upload course materials, including lecture notes, presentations, assignments, and reading materials. These resources are made available to enrolled students. They can also conduct real-time virtual classes using video conferencing tools integrated into the platform.
Workflows
Client Education for tutorials or guides aimed educators that are creating course content
Knowledge Management to manage course materials, lectures, assets, etc
Work planning and Coordination to manage release of learning modules, grades, quizzes, etc
Building Blocks
5 - Student Functions
Learners can access course content when released by instructors, submit assignments, access quizzes, access grades, and use discussion boards interact with peers and educators. Students can also receive notifications when new modules, messages, or grades are received.
Workflows
Client Education for tutorials or guides aimed learners to be able to use platform with ease
Knowledge Management to manage submissions, interactions with educators and peers, etc.
Building Blocks
6 - Provide Evidence of Learning
At the end of the course, the learner will receive proof of evidence of learning, for example: a digital badge, final grade, and/or certificate that shows the course was completed by the student.
Workflows
Identification and registration to link student account with credential/digital badge
Building Blocks
7 - Ongoing Monitoring and Evaluation
The platform tracks student performance, engagement, and progress throughout the course. Educators and administrators access real-time analytics and reports to monitor learning outcomes. Administrators can also track bug and issues create system updates accordingly.
Workflows
Client Case Management for ongoing monitoring and tracking of how educators and learners are using the platform
Data Analysis and Business Intelligence / Decision Support / Data Collection and Reporting to analyze, update, and report course performance and evaluation
Building Blocks
7 - Archiving/Sunsetting
The system should cater to the archiving/sunsetting of student data, cohort data, and course data, while considering the security of personally identifiable information. In some cases, data should be archived at the end of the course or at the end of student enrollment. In other cases, the system will have a delay function where data will be archived after a pre-determined amount of time. While most data should be archived, analytics and other anonymized data can be retained. Reminder messages may be sent to stakeholders to remind them that their data will be archived/deleted.
Workflows
Content Management for student/educator records
Data Analysis and Business Intelligence to retain necessary analysis on courses, student progress, educator profiles, etc
Knowledge Management for archiving course content and any libraries associated with courses
Building Blocks
Contributors
Wesley Brown, GovStack Product Owner, Digital Impact Alliance
Steve Conrad, Associate Director of Technology, Digital Impact Alliance
Sarah Farooqi, The Exchange Product Owner, Digital Impact Alliance
Sainabou Jallow, Business Analyst, Digital Impact Alliance
Rachel Lawson, Community Manager - GovStack, Digital Impact Alliance
Margus Mägi, GovStack Project Lead for Estonia
Dr. P. S. Ramkumar, GovStack, International Telecommunication Union (ITU)
Ayush Shukla, Technical Officer, International Telecommunication Union (ITU)
Meelis Zujev, Project Manager, Govstack Sandbox, Gofore
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