High School Certificate, Somalia

The problem

At present a student in Somalia is required to travel to the office in the capital, Mogadishu. There they queue up and wait for their chance to: provide credentials, make payment to a Ministry of Finance employee within the same office(In cash or mobile money), collect the proof and present it to a receptionist, collect the physical copy of their result and finally have it attested with official stamps. This makes the process of collecting a high school certificate, time-consuming and complex. Somalia wanted a digital service that facilitates accessing high school certificates in a digital format.

GovStack approach

• Perform a digital readiness assessment

• Identify priority e-government services based on the country's context and needs.

• Co-design the digital service based on user needs, journeys, and business life events

• Organize a Deep Dive on the Building Blocks needed to enable the 'TO-BE' user journey

• Identify a DPG(s)/digital product(s) that meets the business requirements of Somalia to integrate it with the national tech stack of Somalia

• Train the Djibouti digital team on GovStack Building Block approach.

Roadmap

Expected Results

• Digital readiness assessment

• An operational High School Certificate digital service enabled by DPG(s)/digital product(s) integrated with the Somalia national tech stack following the GovStack principles and approach.

• Train the Somalia Digital Team

• Build a comprehensive capacity development and change management program