Artefacts (rework in progress)
Last updated
Development
.svg?alt=media&token=77e4966d-479b-4a12-b3ab-7051570bc205)
Last updated
This page describes the documents, presentations, and tools related to government engagement that support GovStack's implementation activities in accordance with the implementation framework.
Link to .
Description of artefact: User personas are archetypical users whose goals and characteristics represent the needs of a larger group of users.
Description of artefact: A digital illustration or a voice command-based flow of content blocks, navigation elements and available functionalities, and intended behavior of a service. Shared below is an example of a wireframe developed for Electronic Product Registration Service based on the proposed 'To-be' User Journey.
Description of artefact: The artefact contains guidelines to identifying services, and the approach towards prioritizing and ranking government services.
Link to artefact:
Description of artefact: RFI-1 enables the country engagement team to better understand the digital service design standard and delivery protocol in the implementing country.
Description of artefact: RFI-2 is a service catalogue that facilitates the analysis of prerequisites and identification of opportunities to simplify services before establishing a digitalization roadmap.
Artefact:
Description of artefact: RFI-3 visualizes a citizen's user and business journey from 'womb to tomb', enabling us to take a user-centered approach when designing services.
Description of artefact: RFI-5 allows us to chart every step that the user must take to avail a service. This includes pre-contact, contact and post-contact phase of the service.
Description of artefact: The TO-BE user journey charts the development of a new service, following responses from RFI-5, in line with the current draft regulatory sequence and obligations.
Link to artefact:
Link to artefact:
Link to artefact:
Link to artefact: