Construction Permit - UX Demo

Demonstration of service and frontend design using an Online Construction Permit Use Case

The Construction Permit Service provides citizen and companies a streamlined process for obtaining permits for construction, renovation, or demolition projects from the national Government.

Acknowledgement: This Use Case is contributed by the Government of the Republic of Djibouti

Which GovStack features are demonstrated?

GovStack Playbook Best Practice

The user experience (UX) of this demo is a result of following the GovStack Playbook Take a look and learn from our service design approach

Service Patterns of UX/UI Building Block

The user interface (UI) follows and demonstrates the UI service patterns

High accessibility through mobile-first approach

The user interface (UI) is optimized for mobile devices with the aim to increase accessibility by users

How to access?

Data Privacy Note: By clicking on one of the access points you enter web applications operated by the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH where these Data Protection Notice and Registration Information are valid.

Construction Permit User Interface

Highest UX/UI standards in practice

On desktop computer, you may shrink the browser window or use the the developer tools of your browser to simulate a mobile device.

How are the stack components assembled?

Browse through the high-level explanation component page or the in-depth documentation and code repositories of the various components:

Component Page	Developer Documentation	Code Repository
Use Case Frontend		Construction Permit Frontend Repository
RPC Backend (to be inserted)		Generic RPC Backend Repository
Infrastructure & DevOps	Infrastructure Docs	Sandbox Infra Repository

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Data Protection Notice and Registration Information

The following information are valid for all web applications linked in the access points chapter.

Data Protection Notice

The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH attaches great importance to responsible and transparent management of personal data.

Below we provide users with information as to

• who they can contact at GIZ on the subject of data protection

• what data is processed when they visit the web application

• what rights they have with respect to us

Controller and Data Protection Officer

The responsible body for data processing is the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH.

Address: Friedrich-Ebert-Allee 32 + 36, 53113 Bonn Dag-Hammarskjöld-Weg 1–5, 65760 Eschborn

Contact: [e-mail]

If you have specific questions about the protection of your data, please contact GIZ's data protection officer: [e-mail]

General

GIZ processes personal data exclusively in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG). Personal data are, for example, name, address, email addresses and user behaviour.

GIZ only processes personal data to the extent necessary. Which data is required and processed for which purpose and on what basis is largely determined by the type of service you use or the purpose for which the data is required.

Cookies

When you visit a web application, small text files, so-called cookies, are stored on your computer. They are used to make the online presence more user-friendly and effective overall Cookies cannot run programs or infect your computer with viruses.

The GIZ website uses cookies that are automatically deleted as soon as the browser in which the page is displayed is closed (so-called temporary cookies or session cookies). This type of cookie makes it possible to assign different requests from a browser to a session and to recognize the browser when you visit the website again (session ID).

Collection of personal data when visiting a web application

When visiting a web application, GIZ itself processes only the data that is automatically transmitted by the browser and technically required in order to display the website correctly and to ensure its stability and security. Each time a web application is accessed, the data stored includes, but is not limited to the following:

• Date (The date on which the activity occurred.)

• Time (The time, in coordinated universal time (UTC), at which the activity occurred.)

• Server IP Address (The IP address of the server on which the log file entry was generated.)

• Method (The requested action, for example, a GET method.)

• URI Stem (The target of the action, for example, Default.htm.)

• URI Query (The query, if any that the client was trying to perform. A Universal Resource Identifier (URI) query is necessary only for dynamic pages.)

• Server Port (The server port number that is configured for the service.)

• Client IP Address (The IP address of the client that made the request.)

• User Agent (The browser type that the client used.)

• Referrer (The site that the user last visited. This site provided a link to the current site.)

• HTTP Status (The HTTP status code.)

• Time Taken (The length of time that the action took, in milliseconds.)

• Request Body (The transmitted data for demonstration purposes (e.g. fictional person)

The data in the log file is temporary stored. The log retention time depend on amount of requests, service up time and other factors.

Further information on the storage and transfer of data:

GIZ is obliged to store data beyond the time of the visit in order to ensure protection against attacks on the GIZ’s internet infrastructure and the communications technology of the Federal Government (legal basis: Art. 6 (1) (e) GDPR in conjunction with Section 5 BSI Act). In the event of attacks on communications technology, this data is analyzed and used to initiate legal and criminal prosecution.

Data logged when accessing the GIZ's web applications is only transmitted to third parties if there is a legal obligation to do so or if the transmission is necessary for legal or criminal prosecution in the event of attacks on the Federal Government's communications technology. Data will not be passed on in any other cases. This data is not merged with other data sources at GIZ.

Information on opting out

Users who do not agree with the described processing of data cannot access the web applications. For technical reasons, opting out is not possible.

Disclosure to third parties

GIZ does not pass on personal data to third parties unless it is legally obliged or entitled to do so by law.

Transfer of data to countries outside Germany

GIZ does not transfer personal data to third countries. When using social media, the privacy policies of the respective providers apply.

Duration of data retention

User data will not be kept any longer than is necessary for the purpose for which it is processed or as required by law.

IT security of user data

GIZ accords great importance to protecting personal data. For this reason, technical and organisational security measures ensure that data is protected against accidental and intentional manipulation and unintended erasure as well as unauthorised access. These measures are updated accordingly based on technical developments and adapted continuously in line with the risks.

Visitors to the GIZ website have the right

• To obtain information about their data stored by us (Article 15 GDPR)

• To have their data stored by us rectified (Article 16 GDPR)

• To have their data stored by us erased (Article 17 GDPR)

• To obtain restriction of processing of their data stored by us (Article 18 GDPR)

• To object to the storage of their data if personal data are processed on the basis of the first sentence of Article 6 (1) 1 f and e GDPR (Article 21 GDPR)

• To receive their personal data in a commonly used and machine-readable format from the controller such that they can be potentially transmitted to another controller (right to data portability, Article 20 GDPR).

• To withdraw their consent to the extent that the data has been processed on the basis of consent (Article 6 (1) a GDPR). The lawfulness of the processing on the basis of the consent given remains unaffected until receipt of the withdrawal.

Users also have the right in accordance with Article 77 GDPR to lodge a complaint with the competent data protection supervisory authority. The competent authority is the Federal Commissioner for Data Protection and Freedom of Information (BfDI).

Registration Information

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

Registered offices

Bonn and Eschborn Germany

Friedrich-Ebert-Allee 32 + 36 53113 Bonn Germany T [phone] F [phone]

Dag-Hammarskjöld-Weg 1 - 5 65760 Eschborn Germany T [phone] F [phone]

E [e-mail] I www.giz.de

Registered at

Local court (Amtsgericht) Bonn, Germany: HRB 18384 Local court (Amtsgericht) Frankfurt am Main, Germany: HRB 12394

VAT no.

DE 113891176

Chairperson of the Supervisory Board

Jochen Flasbarth, State Secretary in the Federal Ministry for Economic Cooperation and Development

Management Board

Thorsten Schäfer-Gümbel (Chair) Ingrid-Gabriela Hoven (Vice-Chair) Anna Sophie Herken