Key Digital Functionalities describe the core (required) functions that this Building Block must be able to perform.
The Messaging Building Block is a standalone messaging gateway/client/proxy (including all possible modalities: email, SMS, etc.) but can also facilitate connections with existing messaging service providers by enabling safe communication. The communication in this Building Block can be categorized in two different directions as follows:
In scope of v1
informing End clients about their registration;
reminding and requesting End clients' confirmation for appointment booking or other events;
getting confirmation about government services and interactions.
In scope of future releases
delivering information at scale to End clients;
alerting End clients in emergency contexts.
In scope of v1
confirm Client registration for a service;
providing data to the government/service.
In scope of future releases
asking for information about government services.